Customer information
Privacy information
Delta collects the information needed to respond to enquiries, handle orders and service work, provide portal access and maintain the related customer history.
Information submitted
- Contact details such as name, phone, WhatsApp number and optional email.
- Order details, delivery address, community, landmark and preferred window.
- Appliance, fault, warranty and service details, including optional diagnostic photos.
- Portal authentication and customer decisions on published estimate revisions.
How it is used
- To verify the customer, contact them and deliver the requested sales or service process.
- To coordinate staff ownership, scheduling, payment verification, fulfillment and follow-up.
- To preserve an accurate order, service, decision and communication history.
- To protect the site, prevent misuse and investigate operational errors.
Website storage
The browser stores the shopping cart and may retain the most recent order or service reference for convenience. Authentication uses a protected session cookie. Diagnostic photos are stored privately and made available only to authorized service staff. The website does not collect online card details.
Access and questions
Customer portal endpoints restrict records to the signed-in customer. Staff and necessary service providers may access information for the purposes above. Contact info@deltatechservja.com to ask about, correct or request appropriate handling of your information.
For a question about how these terms apply to a specific order or service request, contact Delta before approving work or making payment.