Customer information

Delivery, installation & service terms

Addresses, fees and preferred windows are collected online so Delta can review the request. A selected date or window is not confirmed until the team follows up.

Active service areas

Online delivery and service requests are limited to areas currently enabled by Delta for Kingston & St Andrew or Portmore. The complete address, community and landmark are still reviewed before confirmation.

Fees and totals

A configured delivery fee is shown after the customer selects an active area.
Installation fees or additional materials may depend on the appliance, site and scope; anything not included in the displayed estimate is confirmed before work.
Assessment or travel fees may apply only after they are disclosed to the customer.

Scheduling

Preferred dates and windows are requests, not appointments.
Delta confirms access requirements, responsible contact and readiness before dispatch.
Customers should disclose stairs, restricted access, electrical/plumbing needs or other site conditions that may affect safe delivery or installation.

Service photos

Optional diagnostic photos must relate to the appliance or issue and should not include people, payment information or private documents. The form accepts up to three supported images within its stated size limits.

For a question about how these terms apply to a specific order or service request, contact Delta before approving work or making payment.